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Digital Government
Digital government is central to building a responsive, citizen-centric public service. By harnessing secure, interoperable digital infrastructure, we enable seamless services and policy agility. Explore our strategies, platforms, and tools that enable an efficient digital government.
Last updated 25 September 2025
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Singapore’s Approach Towards Digital Government
Through our digital government efforts, we aspire to create a government that is “Digital to the Core, and Serves with Heart.” This means making government transactions easy, seamless, and secure by streamlining processes, enhancing accessibility, and leveraging technology to provide better services for everyone.
It also means empowering public officers to continually upskill and collaborate across agencies to drive digitalisation within the government and deliver better services to citizens and businesses.
Collectively, these contribute to our Smart Nation 2.0 vision of creating a thriving digital future for all Singaporeans.
The Government Technology Agency (GovTech) and Open Government Products (OGP) spearhead initiatives to drive digital transformation across the Singapore public sector and for public service delivery to citizens.
Building Blocks for a Digital Government
Strategy and Capability Building
This section shares the national blueprints, KPIs, and frameworks that guide Singapore’s digital journey, aligning systems, services, and capabilities to long-term strategic goals.
Smart Nation 1.0
Singapore’s first Smart Nation vision, launched in 2014, drove digital adoption and transformed domains like health, transport, and education.
Smart Nation 2.0
Launched in 2024, Smart Nation 2.0 steers digital development around Trust, Growth, and Community to build a thriving digital future for all.
Digital Government Blueprint 1.0
Our strategic roadmap guiding public service digitalisation (2018-2023), for a cohesive and citizen-centric digital government.
Building an Agile Development Team
Singapore's agile development team; OGP's hiring, talent and culture management resource for building high-performing digital teams.
Products and Services
Our products and services power digital government, with open-source tools and national apps that serve citizens and businesses.
Digital Access & Identity
Foundational systems that enable secure, trusted digital access and identity, supporting reliable government services and seamless user experiences.
Singpass
A personal authentication system that enables users to access various services online.
Corppass
Corporate authorisation framework that enables organisations to transact with digital services from the Singapore Government.
Myinfo
MyInfo lets Singaporeans securely manage personal data, auto-filling forms to streamline interactions with government, banks, and service providers.
World Bank Case Study: National Digital Identity & Data Sharing
Explore how Singpass (NDI) and APEX established secure digital identity and data sharing systems for resilient, trusted public service delivery.
Citizen & Business Services
Platforms and solutions that enable seamless, user-centred digital services for citizens and businesses, supporting everyday interactions and transactional needs.
LifeSG
A platform that unifies 100+ gov services, helping users navigate key life stages through a single, needs-based platform.
GoBusiness
A digital platform that helps businesses access government e-services, licenses, and grants, simplifying and streamlining business interactions.
RedeemSG
A national voucher platform that lets agencies distribute and track digital vouchers, seamlessly connecting residents and merchants.
Open Digital Platform
A next-gen middleware for OT systems—built to enable smart districts and scalable, cross-domain integration across sectors.
Productivity Tools
Tools and resources that support efficient public service delivery, agile development, and streamlined government operations.
GoGovSG
An open-source link shortener for creating trusted links for sharing with citizens.
FormSG
An open-source no-code platform that allows public officers to create secure digital forms in minutes.
Plumber
An open-source no-code tool to create customised, automatic workflows for a public officer's daily tasks.
Information & Communication
Resources that strengthen trusted digital exchanges between government and citizens, ensuring secure, transparent, and effective communication at scale.
Skills and Innovation
How we guide teams, build skills and encourage best practices for growth and innovation.
Playbooks & Guides
Practical frameworks and developer guides capturing how government teams design, deliver and sustain trusted digital services.
Incident Management Guide
An example of a tried and tested reference guide on how to recognise, respond, and learn from production incidents to maintain reliability and trust.
Production Guide
A framework for ensuring production services meet high standards of availability, security, and maintainability.
Retrieval-Augmented Generation (RAG) Playbook
A playbook that provides practical guidance on how to build, evaluate and improve RAG systems effectively, grounded in government-specific use cases.
Innovation Culture
Resources showcasing how structured experimentation, like hackathons and playbooks, drive a sustained culture of innovation.
Hack for Public Good
Annual hackathon where officers prototype citizen‑centric public services, developing tools grounded in real community needs.
{build} Hackathon
GovTech’s annual hackathon and incubation programme, which aims to build the next generation of products for GovTech, Public Officers and Citizens.
Capacity Building
Learn More
Explore curated courses and resources to build skills, transforming digital ambition into practical, real-world impact.
